---
description: Now available for High Voltage Pro Testers!
---

# Surge KYC

## KYC is now live

You can now complete your KYC for more rewards and a head start to Entopia.

Although this process takes place on the [Surge testnet site](https://surge.entity.global/), it is a real KYC process and will count towards future mainnet launches.&#x20;

## Requirements

{% hint style="warning" %}
You **must** have a [Pro Voucher](https://entity.gitbook.io/entity/what-is-entity/surge/pro-testing) to complete KYC during the testnet phase.
{% endhint %}

## How to KYC

1. Go to your [Account](https://surge.entity.global/account) on Entity Surge.&#x20;
2. Click **Start** next to 'Complete your KYC to invest'.
3. Check the box to confirm you are at least 18 years old and accept the [Use Agreement](https://app.entity.global/terms-and-conditions).
4. Click **Let's Start.**
5. Enter the required personal information. Be careful entering your information since you will not be able to change it later.&#x20;
6. Continue the verification with iDenfy. If you started the process on a computer, we recommend scanning the QR with your mobile device to continue.
7. Select the document type you will use for verification.&#x20;
8. Take a picture of the document as instructed. Once you have taken a clear picture, click **Yes, continue.**
9. Take a photo of your face as instructed.
10. Your identity will now be verified. Click **Complete** to finish KYC.

<figure><img src="https://2638771456-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb24XHjyRSlLDpgpmTbZC%2Fuploads%2FicxteWUHmHl2lkpJKPu9%2Fimage.png?alt=media&#x26;token=844916a2-20b7-45e2-a3b2-7f06fcc15e79" alt=""><figcaption><p>The Start KYC option will only appear if you have a <a href="https://entity.gitbook.io/entity/what-is-entity/surge/pro-testing">Pro Voucher</a></p></figcaption></figure>

{% hint style="success" %}
To check the status of your KYC, return to the [Account](https://surge.entity.global/account) page.&#x20;
{% endhint %}

## FAQ

* What countries and documents do you support?
  * A list of supported documents and countries is available [here](https://www.idenfy.com/supported-documents/).
* How long does KYC take?
  * Entity KYC usually takes less than 24 hours.&#x20;
* Why was my KYC rejected?
  * Your KYC can be denied for various reasons such as not matching the country you selected or not being clearly photographed.
* Can I try to submit my KYC again after being rejected?&#x20;
  * You will be able to try KYC again for each mainnet launch. If a technical issue prevented you from submitting your KYC, you can report it on [Discord](https://discord.com/invite/entityfinance).
* Is Entity GDPR compliant?
  * Yes, we follow all relevant [laws and regulations](https://app.entity.global/privacy/policy) for AML and KYC.&#x20;
