# Surge KYC

## KYC is now live

You can now complete your KYC for more rewards and a head start to Entopia.

Although this process takes place on the [Surge testnet site](https://surge.entity.global/), it is a real KYC process and will count towards future mainnet launches. 

## Requirements

{% hint style="warning" %}
You **must** have a [Pro Voucher](https://entity.gitbook.io/entity/what-is-entity/surge/pro-testing) to complete KYC during the testnet phase.
{% endhint %}

## How to KYC

1. Go to your [Account](https://surge.entity.global/account) on Entity Surge. 
2. Click **Start** next to 'Complete your KYC to invest'.
3. Check the box to confirm you are at least 18 years old and accept the [Use Agreement](https://app.entity.global/terms-and-conditions).
4. Click **Let's Start.**
5. Enter the required personal information. Be careful entering your information since you will not be able to change it later. 
6. Continue the verification with iDenfy. If you started the process on a computer, we recommend scanning the QR with your mobile device to continue.
7. Select the document type you will use for verification. 
8. Take a picture of the document as instructed. Once you have taken a clear picture, click **Yes, continue.**
9. Take a photo of your face as instructed.
10. Your identity will now be verified. Click **Complete** to finish KYC.

<figure><img src="https://2638771456-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fb24XHjyRSlLDpgpmTbZC%2Fuploads%2FicxteWUHmHl2lkpJKPu9%2Fimage.png?alt=media&#x26;token=844916a2-20b7-45e2-a3b2-7f06fcc15e79" alt=""><figcaption><p>The Start KYC option will only appear if you have a <a href="https://entity.gitbook.io/entity/what-is-entity/surge/pro-testing">Pro Voucher</a></p></figcaption></figure>

{% hint style="success" %}
To check the status of your KYC, return to the [Account](https://surge.entity.global/account) page.&#x20;
{% endhint %}

## FAQ

* What countries and documents do you support?
  * A list of supported documents and countries is available [here](https://www.idenfy.com/supported-documents/).
* How long does KYC take?
  * Entity KYC usually takes less than 24 hours.&#x20;
* Why was my KYC rejected?
  * Your KYC can be denied for various reasons such as not matching the country you selected or not being clearly photographed.
* Can I try to submit my KYC again after being rejected?&#x20;
  * You will be able to try KYC again for each mainnet launch. If a technical issue prevented you from submitting your KYC, you can report it on [Discord](https://discord.com/invite/entityfinance).
* Is Entity GDPR compliant?
  * Yes, we follow all relevant [laws and regulations](https://app.entity.global/privacy/policy) for AML and KYC.&#x20;